Clinic Clerk

The Clinic Clerk performs clerical duties in relation to patient visits and information/ reception of clinic. Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting.

Qualifications / Job Requirements

•High school diploma or equivalent required.
•Experience in a busy office setting with customer exposure. (health care field preferred)
•Comprehension of medical terminology preferred
•Must possess a high level of interpersonal skills to interact with patients, staff, families, physicians and
management.
•Must possess a strong work ethic, exhibit optimism, cheerfulness, high social and emotional intelligence, and promote a team effort.
•Ability to work outside the normal working hours as volume demands.
•Ability to communicate effectively and diplomatically in writing and verbally.
•Ability to communicate effectively in an ever-changing environment to assure delivery of quality customer service.
•Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.
•Projects a professional image in appearance and behavior.
•Keyboarding experience and computer knowledge required.(Microsoft Word /Excel / Access Software used)
•Ability to maintain strict confidentiality.

Responsibilities / Performance Indicators

•Professionalism/Dependability
•Relationships with Others
•Service Excellence
•Communications
•Job Knowledge/Skill Competency