Emergency Department Registrar

The Emergency Department Registrar is responsible for the day-to-day operations of patient registration and scheduling duties as they relate to Emergency Department.

Duties include but are not limited to:

• Arriving and registering patients

• Transcribing orders

• Coordinating patient tests

• Handling incoming calls and department correspondence

• Scheduling patients

• Filing and distributing mail

• Front desk coordination

• Ordering and stocking supplies

• Dissemination of education and new workflows as directed by Patient Access Manager

• Other duties as assigned

Qualifications / Job Requirements:

Education / Skills Required:

• Must be high school graduate or equivalent.

• Experience in busy office setting with customer exposure. (Health care field preferred).

• Comprehension of medical terminology

• Must possess a high level of interpersonal skills to interact with patients, staff, families, physicians and management.

• Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort.

• Ability to work outside the normal working hours as volume demands.

• Ability to communicate effectively and diplomatically.

• Ability to work collaboratively in an ever-changing environment to assure delivery of quality customer service.

• Projects a professional image in appearance and behavior.

• Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.

• Keyboarding experience and computer knowledge required. (Microsoft Word /Excel / Access Software Used)

• Ability to maintain strict confidentiality.